Welcome to Skala Sunset Hotel & Spa In Ios
Your Privacy, Our Priority
EXPLORE OUR POLICY
Your data, handled with care
At Skala Sunset Hotel & Spa, your privacy is a fundamental part of our commitment to exceptional hospitality. We collect only what is necessary to provide you with a seamless and personalized experience.
- Full name, email address, phone number, and postal address
- Payment information (processed securely — we do not store full card details)
- Travel details: dates, number of guests, room preferences
- Special requests, including accessibility needs or dietary requirements
- Information about children accompanying guests
HOW WE USE IT
Transparency in every step
Your personal data is used exclusively to process your reservation, coordinate your arrival, and enhance every aspect of your stay at Skala Sunset Hotel & Spa. A prepayment of 30% is collected securely at the time of booking, with the remaining balance due 21 days before arrival. Should a cancellation occur, our clear and transparent policy ensures you are always informed of any applicable fees.
We may share your information only with trusted partners — such as payment processors or booking platforms — strictly to fulfill your reservation. Your data is never sold, rented, or used for unsolicited marketing without your explicit consent. Every piece of information you share with us is treated with the same discretion and respect we extend to every guest who walks through our doors.
YOUR RIGHTS
You are always in control
At Skala Sunset Hotel & Spa, we believe that trust is the foundation of true hospitality. Under GDPR and applicable Greek law, you have the right to access, correct, or request the deletion of your personal data at any time. You may also withdraw consent to any non-essential data processing, and your request will be handled promptly and with full transparency.
We retain reservation data for a minimum of 5 years as required by Greek tax regulations, but all non-essential information can be removed upon request. If you have any questions, concerns, or wish to exercise your rights, our team is always available at info@skalasunset.gr. Your peace of mind matters to us — both during your stay and long after you leave.